Blush Boutique

Chelsea D

Great clothing boutique! Really great unique collection. In a fast fashion world it’s great to see such quality pieces. Prices are a little high but well worth the cost. Plus the sizing on the clothes are very accurate. Highly recommend for long lasting clothing. And they have a cute little sales room in the back with great selection!

allyssa gallagher

visiting from out of town and happened to have some spare time on my hands. went in with no expectations, left wanting to spend every last penny. i now want a store in my city! super cute, trendy, fashionable pieces. a true shop that’s high quality, well worth the money. decent clearance section, as well as cute souvenirs/little gifts. i will return next time im back in the city

Redeat B

I’ve been shopping at Blush since 2016, back when the boutique was on Harding Pike. I’ve continued to support the business through the move to Brentwood and now the current location because I’ve always loved the cute clothing.

Unfortunately, my last several visits have been increasingly disappointing due to the customer service. For some reason, I’m rarely greeted when I walk in. It’s especially discouraging when I notice customers entering after me being welcomed while I wasn’t. I’m also rarely asked if I need assistance.

Years ago, shopping at Blush felt like a personalized experience. Employees would immediately ask if I wanted a fitting room, whether I was shopping for a specific occasion, or if I needed help finding anything. That level of service is what made the boutique stand out.

Today, around 4:00 p.m., I came in and once again wasn’t greeted or asked if I needed help. When I walked up to the locked fitting room doors, no one acknowledged me or offered to let me in. I eventually went to the front counter, where two employees were standing, and asked for a fitting room. One employee then abruptly turned around, unlocked a room, and walked away.

What surprised me even more was the condition of the fitting room, I’ve attached a picture of what I walked into. It was filled with clothing and scattered hangers, to the point that one would think I was directed into a storage room. After I finished trying everything on, I left the fitting room and exited the store of course without anyone acknowledging me or thanking me for coming in

Ironically, I actually liked several of the items I tried on. However, after experiencing such consistently poor service over multiple visits, I couldn’t justify continuing to support the business. I hope this feedback is taken constructively, because Blush used to provide an exceptional shopping experience, and it’s disappointing to see it decline to this extent.